By Michael Mark, Creative Director/CEO @NYCA
Hiring is more and more the key to our success. We are out of the way of others in our industry and we need to be a destination point – not geographically but for services provided.
The cultural and the technically-fit fit here. One without the other won’t work. I read that those whom people like will be better on a team than those who are disliked but are stronger at their discipline. If that makes the team better and the work better, then I see that as a win, win.
Our hiring process is long and slow and deep and expensive. There are interviews over the phone, in our offices, via email, on our social site; presentations, group discussions, test projects, reference checks. We have many of our people meeting, weighing, and prodding the candidate. All to meet people who have the ‘grow gene,’ as we call it – curious, beginner-minded though experienced in their field, irrepressible (with lots of bounce-backability); mentally strong enough to be a loner yet community-minded enough to be able to collaborate with abandon. When people say our work is great we measure that by the growth in the marketplace that the work helped stimulate. Our key indicators that we can achieve such growth are in the right people for us and our clients.
Hire slow, fire less, grow more.