Michelle Edelman featured in Ad Age

February 25, 2011

By Michelle Edelman, President @ NYCA

Want to Move Your Agency Forward? Try Moving – Adventure in Real Estate Leads to Reflection on Our Business Practices

At our small agency, we want to be bigger. We’re restless characters. We like to solve different problems. Our metabolism is just built that way. Growing ourselves is a big part of what we think about during the 16 hours we aren’t at the office (OK, maybe more like 12).

So surprisingly enough, one of our greatest growth spurts as an agency came when we decided to move our headquarters location. When I read that last sentence, it sounds like there was some sort of grand plan. Far from it. We looked at our lease renewal price, looked at each other, and said, “Well, I guess we better go then!” It’s what happened after that ball started rolling that grew the agency.

Read the full article here.


The propulsive power of do.

July 16, 2010

By Michelle Edelman, President @ NYCA

Yesterday we closed the agency and got everyone up to speed on our evolved agency process. Our workloads are fast and furious right now. All the more reason to catch up to each other.

You see, NYCA doesn’t work “assembly line style” like many agencies. We work in a circular fashion – in grow! teams. Every member of the team has a stake in every part of the process. It makes our strategies more creative, our creative more media oriented, our media more productions, our productions more strategic. And everyone is pouring their passion into each client from day 1 and forever.

It’s not easy to work like this. You don’t experience that lull after the campaign goes out, that many agencies get to have. Grow! does not allow you a lull. It’s a painful itch that is not easily scratched, that asks each of us – now what?

The pain of grow! can only be mitigated by the fun and passion that each of us bring to this place. Lynne made up a cheer so we could remember part of the process. I don’t think anyone will forget it. You can ask our accounting team to do the cheer, and even though they aren’t part of the creative process, boy do they know the steps now. James made us play Process Twister. If you could not remember the steps, then you were in compromising positions that make me glad we do not have an HR department. Lisa took us through our new media process – it was bursting with creativity. Dave showed us what we should be aiming for creatively – and opened the door for it to happen.

At the end of it – everyone was singing this song – a reminder that we invent because we love it. A new NYCA burst forth from the existing one today – and though our work can be draining of time and energy, that energy is renewed in a second with a new idea, a new employee, and with every new client.